Whatever service you want, we want to make sure you get the best. Whether it is a complaint or a compliment, we want to know.
Who to go to first
If you have a complaint, please let the member of staff who is dealing with you at the time know. Otherwise come in person, telephone, email or write to us, putting the facts as simply as you can. If you can, do it as soon as possible so that something can be done to deal with your concerns. You can email your comments directly to each facility or service area.
Write to Us
If you want more information about Vision please write to:
Vision Redbridge Culture & Leisure
3rd Floor, Central Library
Ilford, IG1 1EA