Vision RCL are committed to providing a safe and healthy environment for our customers as we assess the constantly evolving situation in the UK at the moment.
We are taking the Government’s advice very seriously and have implemented changes across our service to ensure the health and safety of our customers and staff during these unprecedented times. Following the Government’s roadmap out of lockdown, we have begun a phased reopening of Vision facilities and services as listed below.
- Leisure Centres including Redbridge Cycling Centre
- Fullwell Cross Spa
- Parks and Open Spaces
- Kenneth More Theatre
- Owls Play Centre
- Redbridge Drama Centre
- Redbridge Music Service
- Libraries (except Clayhall and Woodford Green Library)
- Valentines Mansion
- Fairlop Outdoor Activity Centre
Please note that further reopening dates are subject to Government guidance, and we will continue to update this page as and when we receive more information. Please find further information below on each of our service’s and how they will be affected.
Culture and Sports
Redbridge Drama Centre is open for classes, workshops and tuition. Theatre performances are currently postponed until we can put social distancing measures in place in the confines of a smaller theatre.
Sir James Hawkey Hall is currently being used as a vaccination site and any events/activities have been suspended until further notice.
Redbridge Music Service – All lessons will continue to be delivered by teachers in person at schools during term time (where permitted by schools). Rehearsals and lessons have also resumed in person at the John Savage Centre. We will continue to monitor the situation and will advise if this needs to be change if infection rates increase. Please email the Music Service if you think we don’t have a recent email address for you.
Redbridge Museum & Heritage Centre – The Museum is currently closed for redevelopment and will reopen in 2022. Redbridge Heritage Centre is open.
Valentines Mansion has re-opened for weddings and public open days, we are still taking booking enquires for hire, please call 020 8708 8100. The gardens remain open.
Mildmay Nursery remains open for key workers children and will continue to operate and broaden access to all children.
Redbridge Outdoor Arts have suspended their programme and all public performances until further notice, but are working to bring back the programme as soon as possible.
Vision Venues are still taking booking enquiries. Please note that our venues team cannot provide information regarding vaccinations, and all information will be provided directly from the NHS.
Redbridge Cycling Centre is open for track use, courses, bike repairs and servicing.
Fairlop Outdoor Activity Centre is open for water sports for schools and groups.
Fullwell Cross Spa is open, sessions are limited to two hours and must be booked in advance.
At present, all of our libraries except Clayhall Library and Woodford Green Library are open. Our libraries are currently operating the following opening hours:
- Aldersbrook Library: Monday- Friday 10am-5pm (Closed Wednesday) and Saturday 11am-3pm. Please note the library is closed for lunch from 1-2pm everyday
- Fullwell Cross Library and Wanstead Library: Monday-Friday 10am-5pm and Saturday 10am-4pm
- Goodmayes Library and Hainault Library: Monday-Friday 10am-5pm and Saturday 10am-4pm (Closed on Wednesdays)
- Gants Hill Library and Redbridge Central Library: Monday-Saturday 10am-5pm
- Keith Axon Centre: Monday and Wednesday10am-5pm, Friday 10am-1pm, Saturday 10am-4pm
- Seven Kings Library: Tuesday-Friday 10am-5pm, Saturday-Sunday 10am-2pm
- South Woodford Library and Gym: Monday-Friday 6am-10pm and Saturday-Sunday 8am-6pm
Reduced book browsing, PC use and limited study spaces are now available.
For customers and staff safety, we have put some changes in place. Please read our guidance notes before visiting as we will be operating a reduced service.
A fines amnesty is in place which means that there will be no charges for overdue materials and books will be automatically renewed until further notice.
The libraries events and regular activities programme has been suspended until further notice. We apologise for any inconvenience.
Find out how to use our online library services including ebooks, audio books and more. You can sign up for a library card and start using the online services straight away.
Parks & Open Spaces
Currently our parks and open spaces including Hainault Forest and Fairlop Waters are open, but some of our facilities are closed (see below). All of our public toilets are now open except for Ray Park. Cafes are running a takeaway service only.
Our play areas across Redbridge parks are open but please read the guidance on using these facilities before visiting.
When visiting our parks please follow social distancing guidelines set in place by the Government. Please follow the parks safety rules set out below:
- Remain 2 metres away from others at all times
- Spend as long as you wish in our parks
- Walk, run, cycle or workout in our parks
- Keep dogs on leads at all times
- Avoid touching surfaces such as gates and railings
- Wash your hands when you get home
- Meet with 6 people (the rule of 6) or 2 households only
- Use our sports courts (including MUGA and basketball) and outdoor gyms
- Use our cafes takeaway service
- Bring barbecues, they are NOT permitted in any of our parks
- Leave litter in the parks, if the bins are full, please take your litter home with you
Foxburrows Farm at Hainault Forest and Fairlop Waters 18-hole golf course at Fairlop Waters remains closed for the time being.
Angling lakes at both Hainault Forest and Fairlop Waters are now open for fishing.
We are looking at contingency plans should matters escalate. If we reach a situation where the services we provide cannot be delivered due to staff shortages or change in policy, then some of our green spaces may have to be closed at short notice.
All Nature Conservation volunteering sessions across the borough have been paused until further notice and walks cancelled.
All of our allotment sites remain fully open at this time, but please ensure you are following social distancing guidelines when visiting your allotment site.
Vision RCL have teamed up with Redbridge Council and the NHS to provide Redbridge Town Hall and Sir James Hawkey Hall as vaccinations sites, and have been experiencing a high volume of calls relating to this. Please be aware that Vision can not provide information regarding your vaccinations, and all information will be directly provided by the NHS. The NHS will contact those eligible so we ask that you please wait to be contacted first.
Rapid COVID-19 testing for residents is now available at Redbridge Central Library, Hainault Library and Wanstead Youth Centre. These rapid tests are strictly for those who don’t have any COVID-19 symptoms and can’t work from home. If this applies to you, please try to get tested twice a week, if possible. Find out more on the Redbridge Council’s website.
Do More at Home
We advise you to check back here for the most up to date information on all of the Vision services.
Keep up to date with latest government news
For all the latest advice on coronavirus (COVID-19) click on the Government website.
It includes information on how to protect yourself and guidance for employers and businesses.
Culture at Risk
If you are an arts organisation, business or individual working in the cultural sector, creative industries or night-time economy in London, please visit the Mayor of London’s Culture at Risk page to register your details for support, guidance and resources.