Reporting an Issue
At Vision Redbridge, we believe that well-maintained, safe, and welcoming parks and outdoor spaces are essential for the health, enjoyment, and well-being of our whole community.
This is why we’ve made it easy for you to tell us when something isn’t quite right — whether it’s overflowing bins, broken playground equipment, overgrown landscaping, or other concerns. Your reports help us respond quickly and keep our parks in good shape.
What to do if you spot an issue
If you spot any of the following — vandalism, fly-tipping, damaged equipment, excess grass or hedge growth, or other hazards — there are clear ways to reach out. We have a dedicated Parks Operations team available daily, with contact numbers and an online form for non-urgent issues.
Bins
If the bins in your park are full, please contact Parks Operations on 020 8708 5437 (7 days a week 8am – 4pm).
Fly Tipping
Please be reminded anyone caught dumping rubbish in Redbridge can face an unlimited fine and a criminal record.
To report Fly Tipping in and around our parks call Park Operations on 020 8708 5437 (7 days a week 8am – 4pm) or to find out how to dispose of bulky waste see the Redbridge Council website.
Playground Equipment
If the playground equipment is damaged, broken or unsafe, please contact Parks Operations on 020 8708 5437 (7 days a week 8am – 4pm).
Grass and Hedges
We try to ensure that the grass is cut and hedges are trimmed on a regular basis in all our parks. However, if you find that the grass is too long or hedges are overgrown in your park please contact Parks & Open Spaces on 020 8708 3141 (Monday – Friday, 8.00am – 5.00pm).
If you or your vehicle are locked in a park
If you find yourself or your vehicle locked in the park, please call the Redbridge Lifeline team on 020 8708 5897.
Adverse Weather Conditions
In the case of adverse weather conditions please follow government guidelines and advice from Met Weather. Our social media and website will have updates on our facilities in the case of adverse weather.
Please visit Met Office Weather website to view weather warnings in your area.
