Call us
Box office – 020 8708 8800
In person
We sell tickets for Redbridge Drama Centre and Kenneth More Theatre at both venues. Box Office opening hours are
- Redbridge Drama Centre – 9.00am – 5.00pm Monday-Saturday
- Kenneth More Theatre – 10.00am – 6.00pm Tuesday-Saturday
We accept payment by card, cheque or Theatre Tokens. We cannot accept payment by American Express.
A £1.50 Theatre Maintenance Levy will be added to all tickets. This is a ring fenced amount that goes directly to the Theatre. Every single restoration levy we receive from you will go into improving the venue.
Online
You can book tickets up to 30 minutes prior to a performance – no booking fee! Having trouble booking? Read our handy guide here.
To view your current and previous bookings you can log into your account here.
You can also book tickets, view bookings and access membership details through our new Redbridge Theatre app.
Refunds
Our policy is that tickets cannot be refunded or exchanged, unless the event is cancelled or postponed.
Tickets may be able to be returned or credited to your account, at the management’s discretion, if an event has sold out and the tickets can be sold on to other customers.
Latecomers
Where possible we will admit latecomers into a performance at a suitable point, at the discretion of the Front Of House Staff. However this is not always possible, and we cannot offer refunds to customers who arrive late.
Seating
We reserve the right to ask customers to move if necessary.
School and Group bookings
You will be invoiced after booking. Reservations can be held for a maximum of 7 working days. Cancellations must be made at least 14 days before the performance otherwise you will be charged the full ticket price.
Concessions and Children’s Tickets
Children under 12 months are free of charge. Children under 16 years of age must be accompanied by an adult.
Concession tickets are available for those who are over 60, those who are registered disabled and full time students.
Customers with access requirements who require continuous support throughout their visit in order to be able to attend may obtain a companion ticket at no additional cost. These tickets are not for those accompanying children under 16, where the child would always be required to be under the direct supervision of a parent, guardian or other responsible adult (aged 18 or over).We may request that present a copy of one of the following documents as proof of eligibility:
- Front page of DLA / PIP (no specific rate)
- Certificate of Visual Impairment
- Proof of Carer’s Allowance
- War Disablement Pension
- AFIP (Armed Forces Independence Payment)
- Continuing Healthcare Package
- Dual Sensory Impairment
- Blue Badge
- Disabled Railcard
- CEA Card
- Nimbus CredAbility/ Access Card
- Recognised Assistance Dog ID Card
- Any other International Disability Document
BSL Interpreted / Signed Performances
Some of our performances are BSL Interpreted. Trained British Signed Language (BSL) Signers will stand to one side of the stage and interpret the script used by the performers at the same time as it is being performed.
Relaxed Performances
A relaxed performance is a show that’s been adapted to suit people who might require a more relaxed environment when going to the theatre. This may include adults or children with learning difficulties, or those on the autistic spectrum. Depending on the show, slight alterations may be made to the performance though the overall content will not change. We may have removed bright flashing lights, pyrotechnics or very loud noises and there is generally a more open attitude towards audience noise and movement.
Terms and Conditions
Full terms and conditions can be found here.