How to Book • Vision RCL

How to Book

Call us

Box office – 020 8708 8800

In person

We sell tickets for Redbridge Drama Centre and Kenneth More Theatre at both venues. Box Office opening hours are

  • Redbridge Drama Centre – 9.00am – 5.00pm Monday-Saturday
  • Kenneth More Theatre – 10.00am – 6.00pm Tuesday-Saturday

We accept payment by card, cheque or Theatre Tokens. We cannot accept payment by American Express.

A £1.50 Theatre Maintenance Levy will be added to all tickets. This is a ring fenced amount that goes directly to the Theatre. Every single restoration levy we receive from you will go into improving the venue. 


You can book tickets up to 30 minutes prior to a performance – no booking fee! Having trouble booking? Read our handy guide here.

To view your current and previous bookings you can log into your account here.


Our policy is that tickets cannot be refunded or exchanged, unless the event is cancelled or postponed.

Tickets may be able to be returned or credited to your account, at the management’s discretion, if an event has sold out and the tickets can be sold on to other customers.


Where possible we will admit latecomers into a performance at a suitable point, at the discretion of the Front Of House Staff. However this is not always possible, and we cannot offer refunds to customers who arrive late.


We reserve the right to ask customers to move if necessary.

School and Group bookings

You will be invoiced after booking. Reservations can be held for a maximum of 7 working days. Cancellations must be made at least 14 days before the performance otherwise you will be charged the full ticket price.

Concessions and Children’s Tickets

Carers and children under 12 months are free of charge, although please mention when booking if you need a carer’s ticket. Concession tickets are available for those who are over 60, those who are registered disabled and full time students.

Children under 16 years of age must be accompanied by an adult.

BSL Interpreted / Signed Performances

Some of our performances are BSL Interpreted. Trained British Signed Language (BSL) Signers will stand to one side of the stage and intepret the script used by the performers at the same time as it is being performed.

Terms and Conditions

Full terms and conditions can be found here.